Privacy Policy

Privacy Policy

Free Sparrow is committed to ensuring your privacy and security of your personal information shared on our website This privacy policy sets out how Free Sparrow collects, uses and protects any information that either collects or you provide while visiting may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes. This policy is effective from 1st May, 2019.

a. What We Collect

Your Personal Information

In order to simply browse our website, you do not have to reveal your personally identifiable information. However, we do collect your personal information when you provide it to us during sign-up, registration or as you place your order. This information may include your name, shipping and billing address, credit card number, phone number and email address. We use this information to process your order, update you on its status or share any offers or new collections. As part of this service, we may share your information with reputable/trusted third parties. For example, your shipping address and phone number has to be provided to the courier company in order to deliver ordered goods. However, we do not sell your personal information to other parties.

Non-Personal Information

We collect non-personally identifiable information such as IP address, browser version, number of visits, time-spent on Website, products viewed, operating system etc. This information is anonymous and does not identify an individual user. The information so collected enables us to analyse how are website is being browsed and use it to improve the content of the Website, its functionality and give the visitor an overall better experience.

Use of Cookies

A cookie is a small file that Website can send to your web browser, which may then be stored on hard drive of your mobile/computer. Cookie enables the website to recognize you when you visit it or certain pages on the Website.

Like almost all e-commerce web sites, we also use cookies. The cookies placed by our Website in your browser do not contain any personal information. They do help us to provide you with a more personalized user experience like retaining items in your shopping cart during your subsequent visits. We may use third parties for marketing and analysis purposes. This anonymous information is collected through the use of a pixel tag, which is industry standard technology and is used by most major web sites. This improve your online experience by allowing you to see ads more relevant to your interests. Your browser can be set to not accept cookies from our Website, but this would restrict your use of the Website to a certain extent.

b. Security

Free Sparrow is committed to protecting the information received from you. Reasonable technical and management practices have been put in place to protect the information received from visitors on our website and stored on our system. While we implement the above security measures on this Website, you should be aware that 100% security is not always possible and therefore should be careful while using a shared computer network or computer resource. You should also sign off from when finished using a shared computer.

For payment, the website redirects you to our secure third-party payment gateway which encrypts your personal information using SSL technology to provide for its secure transmission. Free Sparrow does not have any access to the data, including credit/debit card information, provided on the payment gateway site.

c. Disclaimer

Although we always strive for maximum protection of any personal information, we cannot guarantee complete protection. Therefore, all personal information provided by you is at your own risk.

d. Contact Us

If there are any queries regarding our privacy policy, you may contact us as below:

Address: Free Sparrow, D-1, Plot No.5, Akurli Nivant CHS Ltd, MHADA Road No.1, Akurli Road, Lokhandwala Township, Kandivali East, Mumbai – 400101
Mobile: +91.900.423.5915