Returns
To initiate a return, you can contact us at +91.9004235915 or contact@freesparrowkids.com
Here is a summary of our Returns & Refund policy. Full details are available at Returns & Refund.
Returns, Refund & Exchanges
- Kindly initiate a return/exchange within 2 days of having received the product.
- As a refund, we would issue you store credit valid for an year on our site.
- A custom-order or product purchased under sale-offer can not be returned or exchanged.
Cancellation & Refund
- You can cancel an order until it is shipped.
- Custom orders, however, can be cancelled only within 24 hours of placing the order.
- For prepaid orders, the amount will be refunded to the same account within 10 working days.