Shipping & Return

You can initiate a return by contacting us at +91.9004235915 or contact@FreeSparrowKids.com. 

Below is a brief summary of our shipping, return and refund policy. You can read full returns/refund policy at Returns & Refund and full shipping/delivery policy at Shipping & Delivery.

Shipping Costs
  • Free shipping in India for pre-paid orders above Rs. 1000/-.
  • COD orders carry a shipping fee of Rs. 100/-.
  • International shipping costs vary across countries and charged to the client. Please refer our shipping/delivery policy at Shipping & Delivery
      Returns, Refund & Exchanges
      • Kindly initiate a return/exchange within 2 days of having received the product.
      • As a refund, we would issue you store credit valid for an year on our site.
      • A custom-order or product purchased under sale-offer can not be returned or exchanged. 
      Cancellation & Refund
      • You can cancel an order until it is shipped.
      • Custom orders, however, can be cancelled only within 24 hours of placing the order.
      • For prepaid orders, the amount will be refunded to the same account within 10 working days. 
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